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ComputerNexus1LLC.
Old Fasioned Personal Service
In a Digital World
(864) 387-6677

Remote Support

We can fix your computer problems using Remote Support!

Are you receiveing error messages? Does your computer slow down, crash or freeze? Do you think you may have Spyware, Adware or a Virus? We have computer support experts that are available and ready to help you right now.

Our computer support experts can fix computer problems over a remote connection while you sit and watch in the comfort of your own home.

We use LogMeIn remote services. The vidoe below is an example of how this works.


LogMeIn remote services is secure and proven safe. Your satisfaction is guaranteed. If we are unable to resolve your problems there will be no cost to you.

Download LogMeIn Here
Instalation Instructions


CLICK HERE TO REQUEST MORE INFORMATION

There are times when connecting directly to a machine just isn't possible or practical...

In these situations, the end user is often left trying to explain the events that led up to their problem over the phone. These conversations can be extremely frustrating for both the user and IT.

Well, this is where the Windows 7 Problem Steps Recorder can help.

The easiest way to launch the Problem Steps Recorder is to type PSR in the Start menu's Search box and pressing [Enter].

Once the tool's control bar appears, you can begin recording by clicking the Start Record button. The words Recording Now will flash across the title bar and the tool's Taskbar icon will display a flashing,red dot.

At this point, you can begin working through the steps that lead up to the problem your experiencing.

 

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